Cancellation & Returns

If you are not entirely satisfied with your purchase you can cancel your contract at any time up to 7 working days after the day of delivery. To do this, please e-mail us or write to us. You do not have to give any reason for cancellation.  However, a brief explanation will help us to improve the service we offer to customers in the future.

If you cancel, you must return the goods to us at your own expense. You must ensure that the goods are packaged adequately to protect against damage. If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. 

If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration, we will charge you for the reduction in value. This cancellation policy does not affect your legal rights.

 Sinaptica Web Ltd will not be held responsible for peoples differing tastes and products cannot be returned for this reason. All our descriptions are based on our taste and could differ from your own individual palette.


Suppliers

Recent Post

  • Health benefits of honey

    Health benefits of honey

    What is honey? Much more than it seems to be I think. Aristotle called it the nectar of the gods. Honey is...

  • We can say it

    We can say it

    We have many good reasons for saying that our honey is unique and very different from any honey available on a...

  • UK Honey Market

    UK Honey Market

    Up until the economic crisis in 2008, the honey sector in the UK experienced a premiumisation. Higher incomes,...

Visit our blog

Accept

We use cookies to improve your website experience and this may include cookies from third parties. By continuing to browse this website you consent to our use of cookies. Read the Privacy Policy